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- FREE GOLD CHAIN - PLUS 30% OFF ALL ORDERS -

FAQ

Our mission at Niv's Bling is to provide high quality hip hop jewelry at unbeatable prices. We offer a great selection of simulated diamond iced out or solid chains, pendants, earrings, bracelets, rings, grillz, and more. Each piece is plated with 18 karat yellow gold, white gold, black gold, gunmetal, or solid .925 sterling silver.

How do I know that you are a real company?

Niv’s Bling is located in San Francisco and has been selling quality jewelry worldwide since 2008. If you want to know more about it, please visit our “About us” page

Is it safe to order online at Niv’s Bling.com?

The answer is, yes. Our website uses strong encryption to keep your information safe and secure. We use McAfee to continuously scan our website and Shopify, which is one of the best e-commerce platforms available. Shopify also complies with the highest level of Payment Card Industry (PCI) standards.

Is your product of a high quality?

We offer high quality hip hop jewelry and state in our listings how our products are made. Please refer to a specific product you are interested in, for more details.

Is your jewelry made of real gold or silver?

We use jeweler’s brass plated with real 14k or 18k gold. Almost all our products are 18k gold. The entire product is not solid gold and the plating will eventually wear off after prolonged use. Because our product is gold plated, we are able to sell it at a fraction of the cost of a solid gold piece. We are dedicated to manufacturing affordable, yet high quality jewelry. Gold plated jewelry looks and feels like real gold jewelry, but does not cost you a fortune. You could look like a celebrity and don’t have to shell out big bucks for it.

Will your hip hop plated jewelry eventually fade?

Our plated jewelry will eventually fade after sometime of constant usage. It doesn’t last the same as real gold jewelry. Yet, with the right care you can enjoy our hip hop plated jewelry for years, providing exceptional value. We recommend avoiding direct contact with water, perspiration, and chemicals such as perfumes, detergents, and lotions. Excessive light, heat or moisture will deteriorate the quality of the plating on the metal. Also, exposing plated jewelry to liquids will cause the plating to lose its finish.

What is your warranty policy?

Niv’s Bling provides a 30 day warranty on all products. If for any reason you are not satisfied with your item you may return it within 30 days of your purchase for an exchange or refund under these conditions:

  • A 15% restocking fee is charged for returned items unless the return is due to our error
  • Items not returned in all original packaging will be have an extra 10% fee on top of the 15% restocking fee
  • You must pay the return shipping expense unless the return is due to our error
  • Returns after 30 days of purchase are only eligible for exchange or store credit
  • Products can be exchanged only one time within the 30 days of receiving the item
  • The products must be returned in new, resalable condition with all packaging materials

If you would like to expedite the processing of your return, or exchange, please include your order id on the shipping label used for returns. To initiate a return, please contact us and provide your order id with a brief description of your reason for the return.

Can I return a product?

Niv’s Bling is determined to ensure 100% customer satisfaction. We have over 100,000 happy customers. We have 99.2% and growing positive feedback score. If for any reason, you are not satisfied with our product, it comes with a free 30 day warranty against any tarnishing or defects. As we state in our listings, products must be returned in a new, resalable condition with all packaging materials. We cannot accept returns on any used, damaged or altered items. Please refer to our Shipping and Returns page for more information.

Why you should buy grillz from Niv’s Bling?

Niv’s Bling grillz are affordable and come with one of the best warranties available on the market. We offer the highest quality grillz at the best prices. We have a wide selection of grillz from the classic 6-tooth grill top and bottom, to the 3-row iced out sets and not forgotten, the famous single tooth options. If you are into gold diamond cut grillz, we have them as well. If there is a vampire somewhere deep inside you, you can find single tooth grillz here at Niv’s Bling.

Do you have Stainless Steel Grillz?

We have stainless steel grillz. We are glad that you asked this question, and we will gladly share more information with you about them. Our stainless steel grillz have the best quality plating and also do not contain highly reactive metals like other grillz, which allow the grills to look great even after a prolonged use. The biggest thing that sets us apart from other is that we offer a LIFETIME WARRANTY for our Stainless Steel Grillz. Of course, normal care has to be taken to ensure that they are kept clean and are not subject to scratches. The gold plating on our premium grillz can last from months to years depending on care and use.

How do I fit my custom grillz?
  1. Adjust the shape of the grillz to the shape of your teeth.
  2. Place the silicone bar in between the prongs to secure the silicone bar in place.
  3. Submerge both the grill and the silicone bar in hot water (107'F degrees) for about 15-20 seconds or until the silicone bar turns clear.
  4. Put grill onto your teeth and adjust if necessary. DO THIS QUICKLY, but be careful it may be HOT! Remember the silicone bar hardens within seconds of being taken out of the water so you must do this correctly. To watch video instructions please click How to Fit Grillz
How do I place an order?
  1. Select items you want to purchase and add them to your cart by clicking the “Add to Cart” button.
  2. When you are ready to check out, click on the “Check out button”. On the checkout page you will need to add your information. You can put a check mark in the “save this information for next time” to allow Niv’s Bling to speed up the checkout process for you in the future.
  3. On the checkout page you also will be able to apply Promo Code if you have one.
  4. You will be able to view the total amount of your purchase with taxes added to it before submitting your purchase. If everything looks good, you need to click “Continue to shipping method”, here you will be able to select your shipping method, and shipping will be applied to your total cost.
  5. After, you need to click “continue to payment method” button, which you will be allowed to choose your payment method and notify us which address you want to use for billing.
  6. After completing this process, you will need to click “Pay Now” button, your order will then be placed.

We will notify you a confirmation email immediately that your order was placed. In the email you will be able to preview your order and customer information. Once shipped, you will receive an email containing your tracking number.

What forms of payments do you accept?

Niv’s Bling accepts the following forms of payments:

  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diners Club Debit and Credit Cards
  • Apple Pay

 

When will my credit card account be charged?

It will be charged immediately after you place an order and you should receive an email within 24 hours of payment.

How will I know when my order will arrive?

You will receive a confirmation email from us with all the details you need to track your order.

My tracking number doesn’t work, what should I do?

USPS may take up to 24 hours to update their records. On our end, we ship every day at 5pm PST. If an order is submitted later in the end, it will be shipped the next business day. We don’t ship out on weekends and holidays. Please be aware that orders listing undeliverable as addressed are returned back to us. They will be reshipped to a corrected address at the buyer’s expense. Please make sure you provide your correct shipping address.

How much is shipping?

We offer free priority shipping on orders over $50. Depending on the selected shipping method and your location, shipping prices will vary. For more information on shipping, please refer to our “Shipping and Returns” page.

I like an item, but it is sold out. What do I do?

Please contact us via email: [email protected], or use our Contact Us form. You will be notified when the item you like is back in stock.

How do I contact you if I have additional questions?

You could use our ‘Contact Us’ form, e-mail us at: [email protected] or you can call us at (415) 964-1162. We will respond to you as soon as we can and help you to make the correct decision. Customer Service is available Monday – Friday from 9am to 5pm Pacific Standard Time.

Do you have a wholesale department?

Currently we do not have a wholesale department, but we are considering having it in the near future. If you are looking to buy wholesale, feel free to send us an inquiry if you’re interested!

Do you ship internationally?

Niv’s Bling ships worldwide to following countries: Albania, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, Canada, Cayman Islands, Chile, China, Christmas Island, Costa Rica, Croatia, Curaçao, Cyprus, Denmark, Ecuador, El Salvador, Estonia, Falkland Islands (Malvinas), Finland, France, Germany, Greece, Greenland, Guadeloupe, Guatemala, Guernsey, Holy See (Vatican City State), Hong Kong, Hungary, Indonesia, Ireland, Isle Of Man, Israel, Italy, Japan, Jordan, Kuwait, Lao People's Democratic Republic, Latvia, Lithuania, Macao, Malaysia, Maldives, Martinique, Republic of Moldova, Monaco, Montenegro, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Oman, Papua New Guinea, Poland, Portugal, Romania, Russia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Vietnam, Virgin Islands, British

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